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Introducing Cardinal Care: Your New Medicaid Program

Cardinal Care logo

The Department of Medical Assistance Services (DMAS) rebranded Virginia’s Medicaid program as Cardinal Care.  All managed care and fee-for-service Medicaid members will automatically be part of Cardinal Care.  Cardinal Care, Virginia’s Medicaid Program, will continue to offer members the same health care services and will not reduce or change any existing coverage.

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Open Enrollment

Open enrollment is the time when you may change your health plan for any reason. Your open enrollment dates depend on the region where you live.

The next open enrollment dates are:

Tidewater region
September 1, 2024 – November 30, 2024

Questions?

We can help. Call us to get answers to your questions about Cardinal Care. The call is toll free.

Phone: 1-800-643-2273 (TTY: 1-800-817-6608).

Hours of operation: 8:30 a.m. to 6 p.m., Monday through Friday.

Get the free mobile app

We updated the mobile app. It’s the same app with a new look and name.

To get the app, search for Virginia Cardinal Care on Google Play or the App Store.

Go to Apple app store 

If you already have the app, it will update to Virginia Cardinal Care.