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Introducing Cardinal Care: Your New Medicaid Program

Cardinal Care logo

The Department of Medical Assistance Services (DMAS) rebranded Virginia’s Medicaid program as Cardinal Care.  All managed care and fee-for-service Medicaid members will automatically be part of Cardinal Care.  Cardinal Care, Virginia’s Medicaid Program, will continue to offer members the same health care services and will not reduce or change any existing coverage.

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Welcome CCC Plus and Medallion Members

Medicaid members enrolled in Commonwealth Coordinated Care Plus (CCC Plus) and Medallion use this website, VirginiaManagedCare.com to choose a health plan, learn about benefits, and find in-network providers. Members can also use the free mobile app. To get the app, search for Virginia Medallion on Google Play or the App Store.

All members can call us at 1-800-643-2273 (TTY: 1-800-817-6608). We are open from 8:30 a.m. to 6 p.m., Monday through Friday.

 

Open Enrollment

Open enrollment is the time when you may change your health plan for any reason. Your open enrollment dates depend on the region where you live.

The next open enrollment dates are:

Southwest region
December 19, 2023 – February 28, 2024

Roanoke/Allegheny region
December 19, 2023 – February 28, 2024

Optima Health is becoming Sentara Community Plan

Sentara Community Plan logo

As of January 1, 2024, Optima Health members will be automatically enrolled into Sentara Community Plan. Sentara Community Plan will send out new Member ID cards in November. If you are an Optima Health member and want to choose a different health plan, call us at 1-800-643-2273 (TTY: 1-800-817-6608).