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Call our Managed Care HelpLine

Toll-free number: 1-800-643-2273
TTY: 1-800-817-6608
Hours of operation: Monday – Friday, 8:30 a.m. – 6:00 p.m.

We can speak with you in other languages.

Contact information for Managed Care Organizations (MCOs)

Aetna Better Health  1-800-279-1878
Anthem HealthKeepers Plus  1-800-901-0020
INTotal Health  1-855-323-5588
Kaiser Permanente  1-855-249-5025
Magellan Complete Care 1-800-424-4518
Optima Family Care  1-800-881-2166
UnitedHealthCare Community Plan 1-844-752-9434
Virginia Premier
   Richmond/Central 1-800-727-7536 
   Tidewater area 1-800-828-7953
   Roanoke 1-888-338-4579