Call our Managed Care HelpLine
Toll-free number: 1-800-643-2273
TTY: 1-800-817-6608
Hours of operation: Monday – Friday, 8:30 a.m. – 6:00 p.m.
We can speak with you in other languages.
Contact information for Managed Care Organizations (MCOs)
Aetna Better Health 1-800-279-1878 or TTY: 711
Anthem HealthKeepers Plus 1-800-901-0020 or TTY: 711
Molina Healthcare 1-800-424-4518 or TTY: 711
Optima Health 1-800-881-2166 or TTY: 711 (Northern VA Kaiser Permanente members: 1-855-249-5025)
UnitedHealthCare Community Plan 1-844-752-9434 or TTY: 711
Other resources
Cover Virginia
www.coverva.org
Department of Social Services
www.dss.virginia.gov
Department of Medical Assistance Services
www.dmas.virginia.gov
Information on the Affordable Care Act
www.healthcare.gov
Office of the State Long-Term Care Ombudsman (Advocate support)
1-800-552-5019
Program of All-inclusive Care for the Elderly (PACE)
Senior Connections
www.seniorconnections-va.org
Virginia Insurance Counseling and Assistance Program (VICAP)
Free Medicare Counseling
https://www.vda.virginia.gov/vicap.htm
1-800-552-3402