Contacts

(Websites will open in a new window.)

Appeal denial of service

DMAS Appeals or your MCO

Complaints (Medicaid Managed Care Helpline)

1-800-643-2273

Dental program for children and adults

DMAS Smiles for Children
1-888-912-3456

Dental provider search: Doral

Find a dentist near where you live and who participates with Smiles For Children.

Department of Medical Assistance Services (DMAS)

Department of Social Services Local offices

EPSDT(Early and Periodic, Screening, Diagnosis, and Treatment Services)

FAMIS (Virginia Family Access to Medical Insurance Security Plan), Virginia's Child Health Insurance Program

1-866-87FAMIS

Logisticare (For MEDALLION transportation services)

1-866-386-8331

Medicaid Managed Care HelpLine

1-800-643-2273 (TDD: 1-800-817-6608)

Managed care plans

AMERIGROUP: 1-800-600-4441
Anthem Health Keepers Plus: 1-800-901-0020
CareNet Southern Health Services: 1-800-279-1878
Optima Family Care: 1-800-881-2166

VAPremier
Richmond/Central: 1-800-727-7536
Tidewater area: 1-800-828-7659
Roanoke: 1-888-338-4579

MEDALLION (Medicaid Managed Care Helpline)

1-800-643-2273

Medicaid (Medicaid Recipient Helpline) (see Medicaid at a Glance, pdf)