Contacts

(Websites will open in a new window.)

Appeal denial of service

DMAS Appeals or your MCO

Complaints (Medicaid Managed Care Helpline)

1-800-643-2273

Dental care for children and adults

DMAS Smiles for Children: Limited program for adults.
1-888-912-3456
Dental Fast Facts: A new brochure about dental care (in English and Spanish)
Dental provider search: DentaQuest: Find a dentist near where you live and who participates with Smiles For Children.

Department of Medical Assistance Services (DMAS)

Department of Social Services Local offices

EPSDT(Early and Periodic, Screening, Diagnosis, and Treatment Services)

FAMIS (Virginia Family Access to Medical Insurance Security Plan), Virginia's Child Health Insurance Program

1-866-87FAMIS

Logisticare (For Medicaid Fee for Service transportation services)

1-866-386-8331

Medicaid Managed Care HelpLine

1-800-643-2273 (TDD: 1-800-817-6608)

Managed care plans

INTotal Health: 1-855-323-5588
Anthem Health Keepers Plus: 1-800-901-0020
CoventryCares of Virginia (formerly CareNet): 1-800-279-1878
MajestaCare: 1-866-996-9140
Optima Family Care: 1-800-881-2166
VAPremier
Richmond/Central: 1-800-727-7536
Tidewater area: 1-800-828-7659
Roanoke: 1-888-338-4579

Medicaid (Medicaid Recipient Helpline) (see Medicaid at a Glance, pdf)